I would love a credit score to get a flight we skipped from Phoenix to Spokane. We skipped the flight because it took us so prolonged to have thru customs. We had been traveling from Mazatlan and likely thru customs in Phoenix.
My concern was a bag that was overweight. A single woman saved indicating I could only acquire 50 lbs, even if I explained to her I used to be satisfied to pay overage prices. This other woman was not too helpful. Nevertheless, Nina Kong went genuinely out of her technique to help me… contacting for information and facts, looking factors up…she even helped me transfer the bag to a secure locale when I went by way of it to find out if I could rearrange and pull some excess weight out.
My wife And that i choose to praise our flight attendant whose name was Rhonda. It's been a few years due to the fact we have already been dealt with so royally by a flight attendant. These days, most flight attendants “do their occupation’, but Placing forth no excess effort and hard work. Rhonda radiated together with her love for her task and her pride in American Airways. I suppose she is among your senior flight attendants, by the way she introduced herself. We wish that you should Get hold of Rhonda and praise her for staying these kinds of an extremely outstanding worker and Fantastic flight attendant.
Distressing enough to pay a superior cost for that spherical-journey ticket, distressing more than enough that there was a quit —— I've experienced a number of non-stoppers planning to Cleveland from Albany in the past. It helps make me worried about traveling.
Moments have modified and its pretty sad. BTW – Our flight to Madrid was with Iberia and the practical experience was the complete reverse! The plane was bright, thoroughly clean and modern along with the meals decisions were being appetizing as well as attendants had been conscious of foodstuff substances. Certainly it can be done appropriate!
after arrival at airport I was educated that the flights had been overbooked And that i could reach Dallas the subsequent morning although not to Las Vegas.
I worked at Boeing for A good number of decades, until eventually I ultimately arrived to my senses to the fact that the CEO Jim McNerney would not certainly problem himself Together with the ‘precise perform’ remaining accomplished. Alternatively, he cuts it down to this point with layoffs, that he actually shoots himself from the foot. You should think This might damage. Having said that, he leaves just a Company before the penny drops. He did the very same matter with 3M just before he took The work because the Boeing CEO.
I'm writing to tell you of my horrible working experience traveling on American Airlines. Initial off, I used to be confirmed on flight # 1696 from New Orleans to Chicago for just a five:fifteen departure on 7/9/07. For sure just after several modifications to this departure time with little if any communication from an Airline consultant regarding the hold off (right until the flight time elapsed and no updates have been produced) I inquired and realized that the hold off was a direct results of inclement temperature. Upon arrival to Chicago’s O’Hare Airport, I realized that immediately after presenting to my departure gate for my connection, which the flight # 4169 departed beneath 20 minutes ahead of my arrival within the gate.
Sadly resulting from weather I was not able to get out in the tri cities by the due date this earlier week. However I am incredibly annoyed with American Airlines consumer service.
Just two weeks ago I'd a flight from albany new york to turtle Beach front with quit in Charlotte we landed just one hour twenty minutes afterwards we hook up towards the terminal I had two hrs lay more than I operate from 1 conclude to one other to my gate the airplane is still hooked up but the individual reported I had to go to buyers service they inform me there isnt any rooms nascar is in town had to camp out I the airport until early morning she stated they should have delayed that flight foods courts are shut I continue to experienced time to get on but she walked absent I don’t Believe I'll fly American any more we continue to experienced time
Shoppers could also American Airways consumer service in the email mentioned below: . We obtained an automated reaction inside a few minutes, however the correspondence didn't deal with our concern.
I'm 62 yrs old, and was with a flight from Orange County, Ca to Jacksonville, NC. All went effectively until eventually I arrived at Charlotte,NC. For the reason that I had wheel chair assistance I had been helped normally I believe I would not have been. Soon after two flight have been cancelled on that night I wasn’t really absolutely sure what I would do. But because of the kindness of your respective staff they wheeled me to shopper service both of those moments, And eventually upon acquiring the information that A further flight wouldn't be scheduled till the early morning on the third they produced sure I'd a motel paid out for by american airlines which I very much appreciated. Currently being on your own was somewhat Terrifying, but I designed it by way of, and managed to acquire again on the airport at five:thirty the next morning. And all over again this flight was cancelled as well. At this point I organized to only go to a different town. On having on that flight there was a electrical fire within the cabin in the airplane, and soon after currently being during the air for around 10 minutes it was circled and we have been taken from the airplane inside a hurry.
I am Keeping reservations for flights departing 26 Sep. I booked this flight in June. I'm employing two vouchers as partial payment for these flights. I despatched the vouchers towards the tackle presented in July.
The weather in Dallas from eleven:00 am till very well immediately after five:00 pm was blue skies and sunshine. The flight from Dallas to DC was not full of weather as the path was immediate and not altered except for slight turbulence which prompted altitude changes in order to avoid. The temperature in DC was obvious and no rain. Climate predicted for Charleston WV did manifest forty five minutes once the originally scheduled landing time ought to have transpired. It can be my perception that American Airlines could have and ought to have available additional in how of logistical abilities in Dallas for gate availability and contingency options when gates are blocked, much more help for delayed connecting flights to help travellers and keep away from missed flights, and more humanity and comprehending for passengers stranded during the night in a significant town without any info, methods, and so on. We weren't made available something by Vanessa S. or the gate staff. I did go to the ticket counter in DC along navigate here with a Manager, Sandra did offer you our 1st and only apology and information on hotel shuttles with the airport and a reduction voucher excellent at several motels. By the way, our luggage which was checked was not accessible to us on Friday evening and we ended up supplied a complimentary toiletry bag. Baggage staff were incredibly courteous plus the highlight of our buyer encounter. For the reason that we could not get re-booked right until the next day And that i could not get to Charleston WV as required for business enterprise obligations, I rented a resort space in DC along with a rental motor vehicle and drove myself to Charleston WV from Washington DC. the subsequent morning in an effort to get there as desired. The result of my encounter still left me sensation quite disappointed in The client service readily available at American Airlines.